itDuzzit Shutting Down

In August 2014, we announced that Intuit acquired itDuzzit. Since then, we’ve made some great progress with integrating itDuzzit into the Intuit ecosystem. At Intuit, our technology has been re-branded as Intuit AppConnect, and is already powering a significant share of QuickBooks integrations.

We’ve learned a lot on this journey about what it will take to fully scale the technology in ways that can bring value to millions of customers. Unfortunately, this means making some very hard choices and trade-offs. In order to accelerate our progress with QuickBooks, we’ve decided to wind down itDuzzit.

What does this mean for itDuzzit customers and partners? There’s no easy way to say this – most of you will not have a migration path from itDuzzit to Intuit AppConnect. We realize that this will cause pain, and the team here feels this deeply. We’ll do our best to help you with the transition. Here’s what you need to know:

The itDuzzit service is planned for an end-of-life date of July 15, 2016.

We are no longer accepting new customer signups.  If you are a partner that uses the partner account provisioning features, we’ll work with you during the end-of-life period to avoid interruption as much as is practical.

We’d like to thank you, our loyal customers and partners, for your enthusiasm, suggestions, and steadfast support over the years. We can’t express sufficiently how disappointed we are that we’re not able to support a bridge from itDuzzit today to the future world of Intuit AppConnect.  However, over the last several years, some great new integration platforms have launched.  You can visit the itDuzzit Shutdown FAQ for more information and links to itDuzzit alternatives.

– Joe Dennis and Steve Mendoza (Co-founders, itDuzzit)

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itDuzzit Ending Support for QuickBooks Desktop Integrations

On March 1, 2016, Intuit will be discontinuing support for the Intuit Sync Manager. Since itDuzzit relies on the Intuit Sync Manager, itDuzzit will no longer support integrations to QuickBooks Desktop. This means that any integrations you have that connects to QuickBooks Desktop, will cease to work after March 1, 2016. Please note that QuickBooks Online users are not affected by this decision.

If you have a paid account with itDuzzit that relies on the QuickBooks Desktop integration, we recommend you downgrade to the Free plan, cancel your account, or notify us of your intent to do so that you are not incorrectly billed for services that you can no longer use.

While we regret that we do not have a better alternative for you, you can continue use itDuzzit to extract data from other applications. For more regarding Intuit’s decision to discontinue support for the Intuit Sync Manager, refer to this article:

– The itDuzzit Team

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Intuit acquires itDuzzit


We are tremendously excited to announce that itDuzzit has joined Intuit and is now part of the Intuit ecosystem.

Intuit’s vision for small business services in the cloud is revolutionary – nothing short of becoming the ubiquitous operating system for small businesses in the cloud. We’re thrilled that itDuzzit is now a fundamental part of making this vision a reality.

We’d like to thank you, our loyal customers and partners, for your enthusiasm, suggestions, and steadfast support over the years. Now, with Intuit, we’ll be able to deliver even more exciting features, connections, and opportunity for you and your customers.

We’re looking forward to the opportunity to bring itDuzzit cloud connectivity to a vastly larger audience. itDuzzit already supports Intuit’s Partner Platform strategy, enabling small business apps to connect to the QBO (QuickBooks Online) platform. Together, we’ll make Intuit’s QBO ecosystem more robust and accessible to developers, partners, and customers.

Over the next several months, we’ll be working to expand itDuzzit feature/functionality and fold it into the Intuit Partner Platform. Our teams are off to a great start working together, and have already laid the foundation for a fully integrated offering. We’ll be following up with you soon with more news about how you’ll be able to take advantage of these new features and opportunities.

More to come…

- Joe, Steve, Derek, and the entire itDuzzit team

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Quick Reference Guide for Connector Builders published

This is a quick note to let you know that we have created a Quick Reference Guide for Connector Builders. This is a condensed two-page document that covers the major patterns of connector-building, how to handle HTTP errors, and also a commonly-used variable and function reference. We hope you find it useful!

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Using the MySQL Connector

It is now possible to work directly with MySQL databases!  This is as simple as going in to to the Connections page and entering your database connection information. One thing you will want to keep in mind is there are also modifications you’ll need to make to the MySQL user to allow connections from itDuzzit.  Currently it’s possible that connections may come from any of the following IP addresses:

In MySQL, you need to grant access to the user to these IP addresses as follows:

GRANT ALL ON *.* to 'user_5891'@'' IDENTIFIED BY 'passwordhere';
GRANT ALL ON *.* to 'user_5891'@'' IDENTIFIED BY 'passwordhere';
GRANT ALL ON *.* to 'user_5891'@'' IDENTIFIED BY 'passwordhere';

Once that’s done, you should be able to do some basic testing by listing out the tables in the database. Go to the MySQL Library, and choose the List Tables connector. You should be able to get a list of the accessible tables in the database if everything is set up correctly.

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Microsoft Dynamics Connectors

Microsoft Dynamics CRM

We are excited to announce several new Microsoft Dynamics CRM connectors that do a lot of heavy lifting!

These connectors allow you to query, add, update and delete any entity, from Accounts to Opportunities, to custom objects in  your CRM instance.  To get started with these, you’ll need to have a live connection to an Microsoft Dynamics CRM instance.


You can search for data using the Entity List connector.  First, you choose the entity (e.g. Account, Contact, Opportunity, etc.) and then build a list of custom search conditions by adding Criteria Attributes to your query.  You can choose the field(s) you need from drop-down lists.

For faster performance, especially if you won’t need all the fields on your entity returned, you can pick just the ones you want by indicating these on the Include Attributes list.

A list containing one row of the corresponding entity and attributes that match your criteria will be returned.  You can use these rows to feed data to other duzzits, output files, etc.

For a tutorial about how to use this connector, check out this video on our Youtube channel.


Adding Data

When you have data that needs to be added to Dynamics, the Entity Add connector is one you reach for.  Again, choose the type of entity you need to work with, and then attribute value pairs for the data you have available.  Required attributes are indicated with a *.  We’re working on some additional enhancements to make it easier to work with Picklists and the like, but if you have questions about the kinds of values that a particular attribute can take you can use Metadata – Entity Attribute duzzit to return a list of information about attributes for an entity.

Performing Updates

Single-updates can be performed by the Entity Update connector.  You need to have the id value of the dynamics entity to work with, which is typically available from most duzzit “Get” or “List” connectors.  It follows the same pattern of specifying attribute-value pairs that you want to update.  Depending on your needs, you can choose to force empty values into Dynamics (depending on the attribute data type), or simply ignore empty values.  Ignoring empty values means that an update is NOT made when a value is blank.

Deleting Data

Finally, you can remove entities from your Dynamics instance using the Entity Delete connector.  Like the Update connector, you need to have the id value of the dynamics entity you want to delete.  Deleting multiple entities at one time is currently not supported.

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Integrate Box with your Cloud Applications

For a growing number of businesses, long gone are the days of shared network drives, FTP, emailing large files, and fragmented local hard drive storage. Cloud storage services like Box provide an easy and secure way for businesses to share, collaborate upon, and archive files in the cloud. For added peace of mind and accessibility, syncing services can automatically sync your local hard drive with your files in the cloud.

If you’re a Box user, itDuzzit can automate integrations to and from Box and your other cloud applications. Here are a couple of examples.

Archive your FreshBooks Invoices on Box

Use itDuzzit to automatically archive PDF invoices from your FreshBooks account to Box. You can choose to archive the invoice at the moment the invoice is created or sent.

Automatically exchange files bewtween Basecamp and Box

Automatically send files to your Basecamp project management application from your Box account. Set up a project management folder in Box and use itDuzzit to watch that folder and automatically send anything that shows up in that folder to Basecamp.

These are just a couple of ways you can use itDuzzit and Box together to save time running your business. To try these yourself, signup for a free itDuzzit account and install the itDuzzit app in your Box account.

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Integrate Olark with Your CRM

Olark is an awesome service that let’s you add live chat to your website. We use it here at itDuzzit, in fact. Olark has built-in integrations with a few applications, but what if you use a CRM that’s not supported? The itDuzzit Cloud-to-Cloud configurator is an easy way to create an integration to send your chat transcripts to your CRM, with absolutely no programming.

Watch this video to see how to integrate Olark with Batchbook.

You can create as many Olark integrations that you need so you can send chat transcripts to your CRM and your help desk system. We’re adding new applications to our connector library all the time so if you don’t see your CRM listed in our Duzzit Library, let us know.

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