International SMS Beta

itDuzzit provides integrated SMS notification capability. Initially this feature was restricted to US and Canada numbers, but now (via SMS provider Nexmo), itDuzzit has worldwide SMS notifications available in a beta release. If you’re already using itDuzzit’s integrated SMS notifications, you’ll notice a few changes.

First, we’ve introduced the notion of SMS “credits”. Originally, most itDuzzit accounts included the ability to send a set number of SMS messages per month. We’ve changed this to a set number of SMS credits, because the cost to send SMS messages can vary widely depending on country. In the US and Canada, the cost to send an SMS message is 1 credit, so current customers will still be able to send the same number of messages per month. However, sending to another country may cost several credits.

Next, there are notification settings that are specific to whether or not texts are intended to be delivered outside of the US and Canada:

If you are a US or Canada customer, and you only send text messages within the US and Canada, make sure that “US / Canada mobile numbers only” is selected. Under this setting, we’ll only try to deliver SMS messages within the US and Canada, and the target mobile number doesn’t need to have a country code (1) on it. So, both 17735555555 and 7735555555 would be acceptable, and would result in an attempt to send an SMS message to US/Canada area code 773, number 5555555.

If you need to send text messages to other countries (in addition to or instead of the US and Canada), select “Worldwide mobile numbers (all must include country code)”. The important thing to understand here is that all numbers MUST include a country code. In this case, 17735555555 would be routed to US/Canada area code 773 number 5555555, but 7735555555 would be routed to Russia (country code 7).

You’re welcome to give the international SMS beta a try. If you’ve signed up on or after September 29, 2011, and set your country to something other than the US or Canada, your should already be set for “Worldwide mobile numbers”. Otherwise, make sure that your account mobile number includes country code and change your SMS setting to “Worldwide mobile numbers”.

Currently your account is provided with a set number of monthly SMS credits (based on account level). We’ll soon be providing a way to purchase additional SMS credits.

Please contact us if you have any questions or issues.

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